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Processing of (personal) data by the entity in charge of the online application process

9T Labs AG, Badenerstrasse 790, 8048 Zurich, Switzerland.

This Privacy Policy applies to 9T Labs and all its worldwide affiliates (“9T Labs” or we” or “us”). It governs the Personal Data we collect from our customers and all their worldwide affiliates (“Customer(s)” or “you”) through our website www.9tlabs.com or any other website with the same second level domain (“Website”) or through our Services. 


We take your rights regarding your data privacy seriously. We are committed to process any Personal Data we collect transparently and in accordance with the applicable data protection laws and regulations in order to ensure the accuracy, confidentiality and safety of your Personal Data. Personal Data shall have the meaning given to it in the applicable data protection laws in force from time to time.  By accessing the Website and/or using our Services you consent to this Privacy Policy and to the processing of your Data described herein. If you do not agree please refrain from accessing the Website or using the Services.
This Privacy Policy may be updated from time to time at 9T LABS’ sole discretion. Customer shall be notified of such an update.


1. What information do we collect from you?
Information that we may collect through your browsing on our Website or use of our Services may (now or in the future) typically consist of:

● Information you actively provide by
- registration for our newsletter, providing us, at your own will and thus with your consent, with your email address to enable us to send you the newsletter you wish to subscribe to;
- using communication tools on the Website, e.g. by providing information through a contact page or blog, in which case such processing will be initiated by you, at your own will and thus with your consent.
- using our Services: we may use, for internal business operations, all (i) production parameters (e.g. toolhead position, webcam stream etc.); (ii) 3D model files that contain 3D models and are uploaded by Customer; (iii) toolpath strategy of 3D model; and (iv) user feedback on production process (e.g. qualitative scoring by user) provided by the Customer with respect to the production activities in connection with our Services.

● Information we receive automatically when you are browsing our Website. This information which, other than your internet protocol address, does not contain Personal Data, includes:
- Device information: for instance, your hardware model, operating system version or unique device identifier.
- Log information/Website usage: information automatically collected when you browse our Website in server logs include your internet protocol address and device event information (such as crashes, system activity, browser type, amount of data on serve, number of files, browser language as well as date and access time of your browsing activities).
- Cookies and similar technologies: cookies or similar technologies are used to collect and store information when you visit our Website.
- when using our Services: we may automatically collect and use this kind of information for our internal business operations, such as (i) general production process data (limited production parameters i.e. temperatures, pressure, layer height, velocity); and (ii) production behaviour (amount of produced parts, total time of equipment usage, material used). This information is a necessary component for the use of the Services. Should Customer not agree to this processing it may not use the Services. All such information is anonymous or if not will be anonymized.

In order to obtain more information please refer to our Cookie Notice.


2. Why do we collect such information?
● Information you actively provide:
Such information is collected to achieve the following purposes:
- to enable us to send you the newsletter you have subscribed to;
- to answer your queries when you contact us directly. Such processing is based on your consent and free will to provide us with the Information. It can be withdrawn at any time by you by sending an email to: info@9tlabs.com

● Information we receive automatically when you are browsing our Website or when using our Services:
Information collected automatically may be processed for the following purposes:- to improve the use and features of the Website;
- to understand what services and products you are interested in;
- to adjust and develop products and services;
- to correct errors;
- to provide you with advertising and other information which better reflects your actual interests;
- to identify users, who commit unlawful acts or infringe our rights.
For additional information please refer to our Cookie Notice


3. Who we may share your information with?
We may disclose and share some of your information with:

● Service providers and processors (“processors” having meaning given to it in the applicable data protection laws in force from time to time) we may engage with to provide services to us on our behalf, such as hosting or support of our Website, or for payment processing. In providing their services, these providers may access, receive, maintain or otherwise process your information on our behalf. We have contractually binding agreements in place with all such third-party processors which are no less onerous than the provisions of this Privacy Policy or any other Agreement between us and you. Our agreements with these providers do not permit use of your information for their own purposes, including their marketing purposes. Consistent with the2applicable laws, we take commercially reasonable steps to require third parties to adequately safeguard your information and only process it in accordance with our instructions and the applicable data protection laws;

● Any third party to which we are ordered to disclose such information to as a result of a court order, governmental authority and/or by law;

● Affiliates requiring them to commit themselves to processing Data in line with this Privacy Policy;

● Other third parties to the extent required by law or, to the extent permitted by applicable laws or necessary to pursue overriding legitimate interests. We may, by way of example, forward information to criminal prosecution authorities if necessary to investigate into illegal behavior, or we may use information in court or debt collection proceedings if necessary to enforce our rights; or

● Any other third parties which we may require to provide your Personal Data to for the proper performance of our Services or due to any agreement we may have with you.


4. Where will my information be stored?
We take all reasonable technical and organizational measures to ensure that the Personal Data collected under this Privacy Policy is processed in accordance with the provisions of this Privacy Policy and the requirements of the applicable data protection laws.

Depending on the location of our service providers, your Personal Data may occasionally be transferred to and processed outside of Switzerland.

When we transfer information from Switzerland to other countries outside of the European Economic Area, we shall only do so in accordance with the applicable data protection laws, notably by entering into data transfer agreements and/or any other standard contractual clauses with the relevant entities. For a list of affiliates and service providers located outside Switzerland and the European Economic Area, if any, and the purposes for which they receive your information please refer to www.9tlabs.com. This list may be updated from time to time by us.


5. How do we protect your Personal Data?
We are committed to protecting the security of your Personal Data. We use a variety of security technologies and procedures to help protect your Personal Data from unauthorized access, misuse, interference, loss, modification or disclosure to an appropriate level depending on the sensitivity of the information.

We enter into data processing agreements with any third party that we may appoint with the processing of your Personal Data and ensure that your Personal Data is, at any time, processed in accordance with this Privacy Agreement and the applicable data protection laws.


6. How long do we retain your Personal Data?
Your Personal Data actively provided to us with your consent we shall retain as long as you intend to receive our newsletter respectively communicate with us, and we shall delete and/or hand back to you any and all your information at your request within thirty days following such request. Such a request shall be sent to dataprotection@9tlabs.com

In respect of information collected automatically please refer to the Cookie Notice.


7. Social media and other websites
Wherever we are present in any of the various social media forums like Facebook, Twitter, Yammer, Pinterest, Instagram, LinkedIn, YouTube, etc., you should be familiar with and understand the tools provided by those sites that allow you to make choices about how you share your information in your social media profile(s).

For these forums the privacy practices or policies of these third parties shall apply. We encourage and strongly recommend for you to read the applicable privacy notices, terms of use and related information about how your information is used in these social media environments.

Our Website may contain links to third-party websites, notably through social media feeds. If you follow these links, you will exit our Website. While these third-party websites are selected with care, we cannot accept any liability for the collection, storage or use of your information by these organizations. For more information and details, please consult the privacy terms of the websites you are visiting.


8. What rights do you have in respect of your Personal Data?
You have the right to request:

(i) information about the categories of Personal Data we are processing of you, the purposes of such processing, how we share your information with others and how long we store your information for;
(ii) the rectification of incorrect Personal Data about you;
(iii) a copy of your Personal Data in a portable format; and
(iv) the deletion and/or return of your Personal Data.

If you would like to submit such a request or should you have any question related to our processing of your Personal Data or to this Privacy Policy, you may contact us by sending an email to: dataprotection@9tlabs.com.

In rare cases we may – to the extent permitted by applicable law – have to partially or entirely refuse to comply with such requests. In such case we shall inform you about the reasons for such refusal unless the applicable law does not permit that.

You are entitled to lodge a complaint with the supervisory authority to the:

Swiss Federal Data Protection and Information Commissioner
Feldeggweg 1, 3003 Bern, Switzerland
For more information please see www.edoeb.admin.ch. 


10. Who is the representative for matters regarding your Personal Data?
Where we are the controller of your Personal Data we acknowledge and assure you that we abide to the applicable data protection laws, taking appropriate technical and organizational measures to protect your Personal Data (“Controller” shall have the meaning given to it in the applicable data protection laws in force from time to time).

Our Data Protection Officer (“DPO” shall have the meaning given to it in the applicable data protection laws in force from time to time) can be reached through dataprotection@9tlabs.com.


11. Governing Law and Jurisdiction
Any dispute arising out of or in connection with this Privacy Policy shall be subject exclusively to Swiss Law, excluding its conflict of laws rules, and shall be submitted to the exclusive jurisdiction of the competent courts of the City of Zurich, Switzerland.

Processing of (personal) data by the operator of the recruitment website

General information

This recruitment website is operated by Personio SE & Co. KG, which offers a human resource and candidate management software solution (https://www.personio.com/legal-notice/). Data transmitted as part of your application will be transferred using TLS encryption and stored in a database. The sole controller of this data within the meaning of article 24 of the GDPR is the enterprise carrying out this online application process. Personio’s role is limited to operating the software and this recruitment website and, in this context, being a processor under article 28 of the GDPR. In this case, the processing by Personio is based on an agreement for the processing of orders between the controller and Personio. In addition, Personio SE & Co. KG processes further data, some of which may be personal data, to provide its services, in particular for operating this recruitment website. We will refer to this in more detail below.

The controller

The controller under data protection law is:
Personio SE & Co. KG
Seidlstraße 3
80335 München
Tel.: +49 (89) 1250 1004
Entry in the commercial register
Commercial register entry number: HRA 115934
Registration Court: Amtsgericht München
Data Protection Officer contact: privacy@personio.com

Access logs (“server logs”)

Each access to this recruitment website automatically causes general protocol data, so-called server logs, to be collected. As a rule, this data is a pseudonym and thus does not allow for inferences about the identity of an individual. Without this data, it would, in some cases, be technically impossible to deliver or display the contents of the software. In addition, processing this data is absolutely necessary under security aspects, in particular for access, input, transfer, and storage control. Furthermore, this anonymous information can be used for statistical purposes and for optimizing services and technology. In addition, the log files can be checked and analyzed retrospectively when unlawful use of the software is suspected. The legal basis for this is §25 subsection 2 Sentence 2 TDDDG. Generally, data such as the domain name of the website, the web browser and web-browser version, the operating system, the IP address, as well as the timestamp of the access to the software is collected. The scope of this log process does not exceed the common log scope of any other site on the web. These access logs are stored for a period of up to 7 days. There is no right to object to this.

Error logs

So-called error logs are generated for the purpose of identifying and fixing bugs. This is absolutely necessary to ensure we can react as quickly as possible to possible problems with displaying and implementing content (legitimate interest). As a rule, this data is a pseudonym and thus does not allow for inferences about the identity of an individual. The legal basis for this is §25 subsection 2 Sentence 2 TDDDG. When an error message occurs, general data such as the domain name of the website, the web browser and web-browser version, the operating system, the IP address, as well as the timestamp upon occurrence of the respective error message and/or specification is collected. These error logs are stored for a period of up to 7 days. There is no right to object to this.

Use of cookies

So-called cookies are used on parts of this recruitment website. They are small text files which are stored on the device with which you access this recruitment website. As a general rule, cookies serve the purpose of ensuring secure access to a website (“absolutely necessary”), implementing certain functionalities such as standard-language settings (“functional”), improving the user experience or the performance of the website (“performance”), or placing targeted advertisements (“marketing”). On this recruitment website, we generally use only cookies that are absolutely necessary, functional or performance-related, in particular for implementing certain default settings such as language, for identifying the job advertising channel, or for analyzing the performance of a job advert via which a user accessed this recruitment website. The use of cookies is absolutely necessary for providing our services and thus for the performance of the contract (article 6 (1) b) of the GDPR). Period of storage: up to 1 month or until the end of the browser session Right to object: You can determine via your browser settings whether you allow or object to the use of cookies. Please note that deactivating cookies may result in limited or completely blocked functionalities of this recruitment website.

Rights of data subjects

If Personio SE & Co. KG as the controller processes personal data, you as the data subject have certain rights under Chapter III of the EU General Data Protection Regulation (GDPR), depending on the legal basis and the purpose of the processing, in particular the right of access (article 15 of the GDPR) and the rights to rectification (article 16 of the GDPR), erasure (article 17 of the GDPR), restriction of processing (article 18 of the GDPR), and data portability (article 20 of the GDPR), as well as the right to object (article 21 of the GDPR). If the personal data is processed with your consent, you have the right to withdraw this consent under article 7 III of the GDPR. To assert your rights as a data subject in relation to the data processed for the purpose of operating this recruitment website, please refer to Personio SE & Co. KG’s Data Protection Officer (see item B).

Concluding provisions

Personio reserves the right to adjust this data privacy statement at any point in time to ensure that it is in line with the current legal requirements at all times, or in order to accommodate changes in the services offered, for example when new services are introduced. In this case, the new data privacy statement applies to any later visit of this recruitment website or any later job application.